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Automatic Renewal Subscriptions:
Products enrolled in an automatic renewal subscription will automatically renew at the conclusion of your initial term for subsequent terms of one year each, unless and until either party gives the other party written notice of termination before the end of the then current term. Once a renewal term has commenced, it is non-cancellable. Subscription renewals will be invoiced approximately ninety (90) days in advance of your renewal date and are based on the price in effect at the time of renewal and the license fees are subject to increase over the previous year's term, plus shipping and handling, if applicable. If a renewal term has begun, requests to cancel will be effective at the end of the current subscription term. Your automatic renewal will include shipments of periodic updates, revised editions and/or supplements. Requests to cancel future renewals or to return products may be mailed to Thomson Reuters (Tax & Accounting) Inc., Customer Service Department, P.O. Box 115008, Carrollton, TX 75011-5008 or by calling (800) 431-9025, option 2. If tangible product(s) need to be returned, a prepaid return shipping label will be provided upon request.
Automatic Shipment Subscriptions:
For your products enrolled in an automatic shipment subscription you will automatically receive additional volumes, new developments, loose-leaf pages, supplements, volumes of a new series or edition, new disk versions or updates (hereinafter "Updates"). Information regarding frequency and number of automatic shipments can be found online at https://tax.thomsonreuters.com/productupdates. All Updates will be billed at the then current rates, plus shipping and handling. Updates will be invoiced when the Update is shipped. You may return the Update within 30 days of your receipt of an Update and you may request to cancel future Updates at any time. Requests to return or cancel Updates should be mailed to Thomson Reuters (Tax & Accounting) Inc., Customer Service Department, P.O. Box 115008, Carrollton, TX 75011-5008 or by calling (800) 431-9025, option 2. If tangible products need to be returned, a prepaid return shipping label will be provided upon request. Automatic shipments of Updates will remain in effect until cancelled as provided herein.
NON-SUBSCRIPTION PRODUCTS
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CPE
See the attachment below.
Note 1: There is no charge for book-based self-study products. A fee is charged only for grading the exam. Refunds of grading fees are made on an exception basis.
Note 2: In-House Seminars are billed after the seminar has been presented. Any adjustments will be made at that time.
Note 3: Shipping and handling charges are non-refundable.
Note 4: Attendee substitutions for the same level of training in the same city are allowed at any time and at no cost.
